LUTZ, Fla. – A local Tampa Bay area family is still dealing with a 10-foot hole in their living room more than two years after a tornado caused damage to their home due to USAA’s refusal to properly fix the damage, property owners said.

The 2,600-square foot Lutz home, owned by John and Maureen Whitlock, was damaged in November of 2018 when a storm ripped through their neighborhood.